Refund policy
At Homezys, we want you to be completely satisfied. If an item does not meet your expectations, you can of course return it.
Return Policy
You have the right to return your order within 30 days of receiving the goods – no questions asked.
Return Requirements
Please ensure that:
- The item is unused and undamaged
- The item is in its original packaging
- The return is made within the 30-day period
How to Return an Item
- Contact us via email at support@homezys.com with your order number and the item you wish to return.
- We will send you return instructions via email.
- Send the package to the provided return address.
Please note: Return shipping costs are to be paid by you.
Refund
Once we receive and inspect the returned item, we will issue a refund for the purchase amount within 7 business days to the original payment method.
Non-Refundable Items
The following items are excluded from the return policy:
- Items with visible signs of use
- Custom-made or personalized products
- Gift cards
Questions?
If you have any questions about returns or refunds, feel free to email us at: 📧 support@homezys.com – We're here to assist you quickly and easily.