Payment & Billing Terms

These Payment and Billing Terms govern payment processing for orders on Homezys across all our markets: United Kingdom, United States, Canada, Australia, New Zealand and Singapore.

1. Accepted Payment Methods

To provide you with a secure and convenient shopping experience, we accept the following payment methods:

Credit card: Visa, Mastercard, American Express
PayPal
Klarna
Google Pay
Apple Pay

2. Payment Processing

Payment is due at the time of completing your order.
Orders will only be processed and dispatched once payment has been successfully received.
If a payment fails or is cancelled, the order will not be confirmed. In this case, we ask you to place the order again or choose an alternative payment method.

3. Prices & Currency

Prices are automatically displayed in the currency of your delivery country:

United Kingdom: British Pound (GBP)
United States: US Dollar (USD)
Canada: Canadian Dollar (CAD)
Australia: Australian Dollar (AUD)
New Zealand: New Zealand Dollar (NZD)
Singapore: Singapore Dollar (SGD)

Further conditions:

The currency displayed at checkout is binding.
All prices include the legally applicable taxes and charges for your country.
Price changes are possible at any time, but not after an order has been completed.

4. Secure Payment Processing

Homezys uses SSL encryption and established, certified payment service providers to protect your payment data.
Your credit card or payment data is not stored by us.

5. Refunds & Chargebacks

Refunds are processed in accordance with our Return & Refund Policy.
Refunds are issued in the original currency used (GBP, USD, CAD, AUD, NZD or SGD).
In the event of payment issues or disputes, we ask you to contact our customer service first before initiating a chargeback.